Frequently Asked Questions and Answers

Questions not answered below can be submitted to us here.

 
  1. How do I use my Prescription Discount Drug Card?
  2. What pharmacies accept my card?
  3. Who can use the Prescription Discount Drug Card?
  4. Is my card really FREE? How is this possible?
  5. Can I use the Prescription Discount Drug Card right away?
  6. Can I use the Prescription Discount Drug Card for my entire family?
  7. How much will I save using my Prescription Discount Drug Card?
  8. How many times can I use my Prescription Discount Drug Card?
  9. Does my Prescription Discount Drug Card expire?
  10. Can I really use the Prescription Discount Drug Card for my pets?
  11. Can I print extra copies of my Prescription Discount Drug Card to give to my spouse, or to file a copy away in case my card is lost?
  12. Do I have to show my card every time I get a prescription filled?
  13. My pharmacist has questions about accepting my Prescription Discount Drug Card – who should they call?
  14. How does this card work for Medicare Part D participants?
  15. Is my Prescription Discount Drug Card insurance?
  16. What if my health insurance plan has a high deductible?
  17. Can I use my Prescription Discount Drug Card at the same time as my prescription insurance benefit?
  18. I send my prescription receipts in to my insurance company for reimbursement – can I use my card for my initial purchase?

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  Access Code (Where do I find this?)
 
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This plan is NOT insurance.

 
  1. What drugs are covered by my Prescription Discount Drug Card?
  2. I have a health insurance plan with prescription coverage - can I use my Prescription Discount Drug Card if it is cheaper than my prescription card?
  3. Who provides my FREE Prescription Discount Drug Card?
  4. We are a care provider (doctor, dentist, veterinary clinic, hospital) and would like to give this card to our patients – how do we arrange this?
 
 

  1. How do I use my Prescription Discount Drug Card?

It's easy. Print your FREE card out here and put in your purse or wallet. Then present your card to pharmacy when filling or refilling your prescriptions.  Your card has all the information necessary for your pharmacist to give you the best price for your prescription. [back to top]

  1. What pharmacies accept my card?

Over 50,000 pharmacies nationwide accept the Prescription Discount Drug Card.  This includes major and regional pharmacy chains, plus many smaller independent pharmacies.  Use our Find Pharmacies - Price Drugs tool to locate the closest participating pharmacy, as well as getting an approximate price for your prescription at that pharmacy.  [back to top]

  1. Who can use the Prescription Discount Drug Card?

EVERYONE - there are no exclusions. If you lack prescription coverage and are paying full price for your prescriptions, your card gives you instant access to pre-negotiated discounts. If you have prescription coverage, your plan may not cover certain drugs - your card can be used to gain a discount on those prescriptions. If you are under 18, this card must be used by your parent or guardian. [back to top]

  1. Is my card really FREE?  How is this possible?

Your card is free – there is no catch.  Pharmacies compete for your business (if you have not already noticed).  Because of this, both national and independent pharmacies are willing to offer negotiated discounts to companies capable of driving more customers through their doors.  As a Prescription Discount Drug Card holder, you gain instant access to these discounts. [back to top]

  1. Can I use my Prescription Discount Drug Card right away?

Yes, your card is active and can be used immediately. [back to top]

  1. Can I use my Prescription Discount Drug Card for my entire family?

Yes, one card covers everyone in your immediate family - even your pets!  You know lots of other people (and pets) that could benefit from using our card (extended family members, neighbors, church members, friends, business associates).  Please feel free to print as many cards as you need to pass on to them. Or refer them back to this website with the Access Code on your card, so they can print their own card out. [back to top]

  1. How much will I save using my Prescription Discount Drug Card?

You can save up to 65% on individual prescriptions.  Average annual savings generally range from 20% to 40% although individuals and families may save more depending on the medications purchased.  Remember that your entire family can use your card. [back to top]

  1. How many times can I use my Prescription Discount Drug Card?

Use your card each and EVERY time you get a prescription filled – there are no limits to the number of times you can use your card. [back to top]

  1. Does my Prescription Discount Drug Card expire?

No, your card does not expire – it can be used into the future. [back to top]

  1. Can I really use the Prescription Discount Drug Card for my pets?

Yes.  If your pet is prescribed medication from your veterinarian, use your card to get discounts on that medication when you get the prescription filled at any participating pharmacy, just as you would do for any other family member. [back to top]

  1. Can I print extra copies of my Prescription Discount Drug Card to give to my spouse, or to file a copy away in case my card is lost?

Yes.  When printing your card, print more than one copy if you would like to give a copy to your spouse, save a copy in your files, give one to your doctor, and/or place one in the glove box of each family car. Simply select the number of cards you’d like to print before you select the “OK” button. [back to top]

  1. Do I have to show my card every time I get a prescription filled?

Once your pharmacy has your Prescription Discount Drug Card information in their computers, you won’t have to present it again unless you change pharmacies.  It doesn’t hurt to ask them to make sure they have applied your discount to your refills, or any new prescriptions. [back to top

  1. My pharmacist has questions about accepting my Prescription Discount Drug Card – who should he call?

If your pharmacist has any questions at all regarding our card, they can call the toll-free Pharmacy Help Desk number on the back of your card. [back to top] 

  1. How does this card work for Medicare Part D participants?

Medicare Part D participants have a “donut hole” phase in their coverage where they have an out-of-pocket expense. The Prescription Discount Drug Card can help participants, in this phase, to save on their prescription drug costs. [back to top] 

  1. Is my Prescription Discount Drug Card insurance?

No.  The Prescription Discount Drug Card is not insurance nor is it intended to replace insurance.  Prescription drug insurance usually offers participants a co-pay amount that is likely lower than the discount drug price available to our cardholders.  If you have prescription coverage with your health insurance,  you can still present the Prescription Discount Drug Card to your pharmacist for discounts on drugs that your plan DOES NOT cover, and to make sure that your insurance plan is giving you the lowest price.  [back to top

  1. What if my health insurance plan has a high deductible?

You can use the Prescription Discount Drug Card to save on prescriptions until you reach your deductible amount. [back to top

  1. Can I use the Prescription Discount Drug Card at the same time as my prescription insurance benefit?

No.  You can either your prescription insurance benefit, or your discount card when filling a prescription – not both.  However, if a particular prescription is not covered by your prescription plan, you can use your card to get a discount on that prescription. [back to top

  1. I send my prescription receipts in to my insurance company for reimbursement – can I use my card for my initial purchase?

If you participate in an insurance plan that reimburses your drug purchases through a claims process, you will likely be able to use your card to get a discount, and then submit the receipt to your insurance for payment. Please check with your insurance provider to make sure this is allowed. [back to top

  1. What drugs are covered by the Prescription Discount Drug Card?

Your card entitles you to discounts on generic and brand name drugs - over 60,000 formularies are eligible for discounts. To see if the drug you need is covered under our program, and to get an idea of how much you will save by using your card, use our Find Pharmacies - Price Drugs tool. [back to top

  1. I have a health insurance plan with prescription coverage - can I use my Prescription Discount Drug Card if it is cheaper than my prescription card?

Yes.  Keep in mind though that if you have not yet reached your annual insurance deductible, it is most likely that you will want to use your insurance benefits.  If you use our card instead of your prescription card, then you will likely need to send a copy of the receipt to your insurance company to ensure that the amount paid is applied to your annual deductible.  If you register our card with your pharmacy, and it is the same pharmacy that your health prescription plan is registered – you will also need to indicate which plan is being used for future prescription purchases. [back to top

  1. Who provides my FREE Prescription Discount Drug Card?

Your card is brought to you by Discount Health Plans of America, striving to bring America lower health care costs. We have researched pharmacy benefit management companies (PBM) across the America and have identified companies offering you the best discounts, on the most drugs, at over 50,000 pharmacies nationwide. [back to top

  1. We are a care provider (doctor, dentist, veterinary clinic, hospital) and would like to give this card to our patients – how do we arrange this?

We are happy to provide health care professionals with a complimentary supply of the Prescription Discount Drug Card for distribution to their patients.  These are available in convenient, professional-looking “Take-One” displays.  To request additional information, please call 1-877-EZ-RX-CARD (that’s 1-877-397-9227). [back to top

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Prescription Discount Drug Card is a SM of Discount Health Plans of America, Petoskey, Michigan.  © 2009 All Rights Reserved.